(4) A service provider who provides technical tools for locating or temporarily storing information (Information Location Tools), and has the following characteristics, on the condition that the service provider has proceeded in accordance with Clause 5: (a) the service provider by itself, must not provide another person with a link (linking) to access to unlawful information; (b) the service provider has no intent and involvement, and does not know of a wrongful activity of the user or another person; (c) the service provider does not receive any remuneration or benefits, whether directly or indirectly, from such commission of offence under the ComputerRelated Crime Act; (d) upon obtaining the notification about the dissemination of unlawful information stated under Section 14 of the Act, the service provider shall act expeditiously to block the dissemination or to delete such unlawful computer data from the computer system which such service provider has control of or in accordance with Clause 5 of this Notification. (5) A service provider other than those specified in (1) (2) (3) and (4) who provides another person with access to the internet or the ability to communicate by other means through a computer system, either in his/her own name or in the name or for the benefit of another person, which performs in compliance with Clause 5. Clause 5 Any service provider under Clause 4 who can prove that he/she has prepared the following measures in order to notify and to block the dissemination or to delete computer data from the computer system, shall not be subject to the penalty under Section 15 of the Act: (1) Notice procedure The service provider shall carry out the reporting notification measures by preparing a written Take Down Notice, available to the public either by technical measure or any other measure, for notifying the service provider to block the dissemination or to delete unlawful computer data from the computer system which is under the control of the service provider. The said Take Down Notice of the service provider shall include, for the general public’s knowledge, the following information: (a) name, address, telephone number or e-mail address of the service provider, or the service provider’s representative; (b) Complaint Form for the user or another person to notify the service provider to block the dissemination or to delete unlawful computer data. The Complaint Form must at least comprise of the following details: 4