ICT Authority: The ICT Authority will continue to play its broad mandate of fostering the development of ICTs in Kenya (including businesses, innovation and capacity building), implement and maintain systems and technology for the Government and oversee the development of integrated ICT projects in addition to being responsible for computing devices within the government. The Authority is also tasked with coordination and management of National ICT Core infrastructure, Applications Project and Complex ICT Projects, formulation and enforcement of ICT Standards, coordination of Government ICT HR capacity development, facilitation of ICT Innovations and management of National ICT Security. It is also the implementing agency for the following key areas; Disaster Recovery Centres, ICT Capacity Building, Government ICT Security ICT Standards and Government Shared Infrastructure. Communications and Multimedia Appeals Tribunal: Disputes arising between parties in the ICT sector will be heard and settled by the Communications and Multimedia Appeals Tribunal (formerly the Communications Appeals Tribunal), which was reconstituted through the Kenya Communications (Amendment) Act, 2013. Postal Corporation of Kenya: The Postal Corporation of Kenya is a Public Commercial Enterprise operating under the PCK Act of Parliament 1998. The Corporation’s mandate includes provision of accessible, affordable and reliable Postal Services to all parts of Kenya as the Public Postal Licensee. linkages with various development partners to provide financial, material, technical assistance as well as build capacity for sustainability Civil Society: The role of the Civil Society will be to inform the policy making process by making relevant contributions Investors and Operators: Investors, operators and service providers play an important role in the sector, and will be required to:1. Participate in the provision of universal service/access; 2. Operate with efficiency, credibility, commercial integrity and good corporate governance; 3. Provide quality and sustainable service with pluralism of choice to consumers; and 4. Keep abreast with and participate in ICTs development both regionally and internationally. Consumers: Are the principal drivers of service delivery, and are encouraged to use services delivered in new ways, complain and seek redress if services are of inferior quality and vote wisely with their wallets. ICT Professional Bodies: The Government encourages the formation of national ICT non-statutory professional bodies registered under the laws of Kenya to foster professional ethics, standards and human resource development in the sector. 6.3 Skills and Innovation Media Council of Kenya: The Media Council of Kenya established through the Media Council Act, 2013 will play its role of promoting and protecting the freedom and independence of the media, prescribing standards of media practitioners and media enterprises, facilitating resolution of disputes between the government and the media and between the public and the media and intra media and establish media standards and regulate and monitor compliance with the media standards. Development Partners: Development partners will play a complementary role towards realisation of development of the goals and objectives of this policy. Within the ICT policy framework, the Government will foster Ministry of ICT, Kenya This policy extends and amplifies the Government of Kenya Framework for Science, Technology and Innovation sessional paper of 2012 by adopting a viewpoint called the knowledge triangle (KT), which holistically examines the interaction between Research and Technology, Education and National Innovation systems. Higher Education Institutions (HEIs), Public Research Organisations (PROs) are central actors in the national innovation system, and industry is a principal consumer of research output. Innovation, in this view, is a systemic output based on the synergy between robust identifiable consumer demand, a responsive industry, government, the military, educational 30/37 November-2019