7.16.2 Objectives 47 7.16.3 Strategies 47 7.17 47 Reform of the Postal Sector 7.17.1 Situation Analysis 47 7.17.2 Objectives 48 7.17.3 Strategies 48 7.18 Business Process Outsourcing 48 7.18.1 Situation Analysis 49 7.18.2 Objectives 49 7.18.3 Strategies 49 7.19 50 Management of Scarce Resources 7.19.1 Situation Analysis 50 7.19.2 Objectives 50 7.19.3 Strategies 51 7.20 51 Regional / International Cooperation and Collaboration 7.20.1 Situation Analysis 51 7.20.2 Policy Objectives 52 7.20.3 Strategies 52 7.21 52 ICT and the Environment 7.21.1 Situation Analysis 53 7.21.2 Objectives 53 7.21.3 Strategies 53 7.22 54 ICT and the Consumer 7.22.1 Situation Analysis 54 7.22.2 Objectives 55 7.22.3 Strategies 55 7.23 55 ICT and the Civil Society 7.23.1 Situation Analysis 55 7.23.2 Objectives 55 7.23.3 Strategies 56 7.24 56 Open Data and ICT 7.24.1 Situation analysis 56 7.24.2 Objectives 56 7.24.3 Strategies 57 8.0 PROPOSED SECTORAL STRUCTURE 58 8.1 Proposed Government Institutional Structure 58 8.2 The Role of the Government 58 8.3 The Role of the Ministry 58 8.4 The Role of the Converged Regulator 59 !"#$%&"'()*+(,%'$-.(/(0120( ( ( ,"34(9(

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