Electronic and Postal Communications (Mobile Number Portability) G.N. No. 422 (contd) (8) A licensee shall acquaint subscribers with information on number portability including(a) terms and conditions of porting; (b) impact of the subscriber’s decision to use number portability; and (c) sources of, and accessibility to the information on number portability. (9) A mobile number portability shall not include porting the Subscriber Identity Module (SIM), when porting, the recipient operator shall issue the porting Mobile Subscriber with a new SIM card. (10) There shall be no limit to the number of times that a subscriber can port his number between service providers: Provided that, a subscriber shall only port once per month. (11) Any porting mobile subscriber using post-paid services at the donor operator shall be capable of using pre-paid services at the recipient operator and vice versa. (12) A post-paid subscriber may only port his number if he has a maximum of one pending bill cycle or no outstanding payments. (13) A pre-paid subscriber, who ports his number to a different licensee, shall forfeit the remaining pre-paid balance in his account. (14) A recipient shall not be bound to pay any deposits or outstanding payments which are due from the donor. (15) A ported subscriber shall retain all previous services available with the recipient operator including but not limited to Voice, SMS and MMS. Status of a ported number 6.-(1) Once a subscriber terminates his service with the last recipient operator the ported number shall immediately be returned to the original operator. (2) The original operator shall quarantine the number from porting for a period of one month. 97