Expected Outcome: 1. Increased access to services across the country 2. Job creation 3. Fostering entrepreneurship   Outcome Indicators: 1. 200 business service delivery centers established by 2013 2. 600 new jobs created by 2013 3. 50% of public services offered through the business service delivery centers by 2013 CD Project 3: ICT Infrastructure and Applications for Local Government Purpose: To improve local government operational efficiency Description: The Ministry of Local Government (MINALOC) identified the lack of sufficient ICT infrastructure and applications, particularly in districts, sectors and cells in rural areas, as a major impediment to efficient service delivery, resulting into high costs of doing business for government, citizens and businesses. This project is designed to deploy sufficient and reliable ICT infrastructure and the appropriate applications that will improve and increase access to services and information across the country thereby eliminating barriers to transactions in government. Activities: 1. Deploy the appropriate ICT infrastructure and applications in all local government offices including local and wide area networks, bandwidth, computers, VoIP, video conferencing facilities and other hardware 2. Train local government staff in utilizing deployed technologies Expected Outcome: 1. Increased efficiency of local government 2. Improved service delivery Outcome Indicator: 1. All local government offices equipped with the appropriate ICT infrastructure and applications by 2013 CD Project 4: Integrated Public Safety Communication System Purpose: To enhance public safety capabilities in order to better respond security/safety incidents Description: This project aims to improve the communication within public safety agencies to ensure swift response to citizen needs and public safety incidents. It requires building a communication and information sharing facility where all incidents can be monitored, filtered and rapidly sent to appropriate incident response agents. Page 44 of 85   © No part of this document can be reproduced, stored in a retrieval system, or transmitted in any form or by any means - electronic, mechanical, photocopying, recording, or otherwise - without the permission of Rwanda Ministry in charge of ICT in the Office of the President.