DELFI AS v. ESTONIA JUDGMENT
23
exercised partial control, it was obliged to protect the honour of other
persons, and the restriction concerned had a legitimate aim with regard to
the applicant company.
62. The Government contended that the restriction was necessary in a
democratic society. The vulgar, insulting and degrading value judgments
contained in the comments in the present case had had no reasonable factual
basis. There was therefore nothing in the comments which would have
required the portal administrator to do any work to check their veracity.
Since Delfi had not removed the posted comments on its own initiative, and
it must have been aware that they were unlawful, the Estonian courts had
justly found that Delfi’s omission was unlawful. The disclaimer stating that
the comments were not the opinion of the applicant company and that the
authors of comments were responsible for their content did not preclude the
applicant company’s liability.
63. The Government argued that placing the obligation to monitor the
comments and notify the portal administrator of offensive comments on the
possibly injured parties was neither sufficient nor justified. Such a system
did not ensure sufficient protection of the rights of third parties, as proven
by the circumstances of the present case. Any information communicated
via the Internet spread so quickly that by the time the inappropriate
comments were finally deleted the public interest in the given news and the
comments posted on it had waned. Measures taken weeks or even days later
for protecting a person’s honour were no longer sufficient, because
offensive or unlawful comments had already reached the public and done
their damage. Since controlling the Internet was an impossible task for an
ordinary person, the party with control over a specific portal had the duty to
take action where necessary to prevent violation of personality rights.
64. The Government noted that Estonia had chosen to apply less
restrictive civil – as opposed to criminal – liability in defamation cases.
However, even if a court adjudicating a civil case was able to identify the IP
address of a computer and the address where the computer was located, it
was extremely difficult to identify the person who actually wrote the
comment. Thus, as Delfi did not identify the commentators, this made it too
difficult for an injured person to have recourse to the civil courts against
anonymous authors of comments. Furthermore, the Government considered
that the State’s enacting of a regulation providing for mandatory
identification of commentators on an Internet portal would constitute an
excessive interference. Thus, it was more suitable and proportionate in civil
proceedings to place greater liability (joint and several) for defamation on a
portal owner who provided content services. The Government pointed out in
this context that Delfi was a profit-oriented company which had invited
visitors to its portal to comment on its articles without identifying the
authors of the comments. At the same time the income it earned depended
on the advertisements published on the portal, which, in turn, depended on