9/7/24, 14:07 Violence against women | Consejo asesor de contenido ARCHIVOS ADJUNTOS Public comments appendix CASE SUMMARY The Oversight Board has overturned Meta’s decisions to remove two Instagram posts which condemned gender-based violence. The Board recommends that Meta include the exception for allowing content that condemns or raises awareness of gender-based violence in the public language of the Hate Speech policy, as well as update its internal guidance to reviewers to ensure such posts are not mistakenly removed. About the cases In this decision, the Board considers two posts from an Instagram user in Sweden together. Meta removed both posts for violating its Hate Speech Community Standard. After the Board identified the cases, Meta decided that the first post had been removed in error but maintained its decision on the second post. The first post contains a video with an audio recording and its transcription, both in Swedish, of a woman describing her experience in a violent intimate relationship, including how she felt unable to discuss the situation with her family. The caption notes that the woman in the audio recording consented to its publication, and that the voice has been modified. It says that there is a culture of blaming victims of gender-based violence, and little understanding of how difficult it is for women to leave a violent partner. The caption says, “men murder, rape and abuse women mentally and physically – all the time, every day.” It also shares information about support organizations for victims of intimate partner violence, mentions the International Day for the Elimination of Violence against Women, and says it hopes women reading the post will realize they are not alone. After one of Meta’s classifiers identified the content as potentially violating Meta’s rules on hate speech, two reviewers examined the post and removed it. This decision was then upheld by the same two reviewers on different levels of review. As a result of the Board selecting this case, Meta determined that it had removed the content in error, restoring the post. https://www.oversightboard.com/decision/ig-h3138h6s/?lang=es 2/21

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