Personal Data (Privacy) Ordinance Part 5—Division 3 5-38 Section 29 Cap. 486 (2) Subject to subsections (3) and (4), a data user may impose a fee for complying with a data access request. (3) No fee imposed for complying with a data access request shall be excessive. (4) Where pursuant to section 19(3)(c)(iv) or (v) or (4)(ii)(B) (II) a data user may comply with a data access request by supplying a copy of the personal data to which the request relates in one of 2 or more forms, the data user shall not, and irrespective of the form in which the data user complies with the request, impose a fee for complying with the request which is higher than the lowest fee the data user imposes for complying with the request in any of those forms. (5) A data user may refuse to comply with a data access request unless and until any fee imposed by the data user for complying with the request has been paid. (6) Where— (a) a data user has complied with a data access request by supplying a copy of the personal data to which the request relates; and (b) the data subject, or a relevant person on behalf of the data subject, requests the data user to supply a further copy of that data, (Amended 18 of 2012 s. 2) then the data user may, and notwithstanding the fee, if any, that the data user imposed for complying with that data access request, impose a fee for supplying that further copy which is not more than the administrative and other costs incurred by the data user in supplying that further copy. 29. Service and language of certain notices Without prejudice to the generality of section 68, where pursuant to a data access request or data correction request a data user is required to, or may, inform a requestor of any matter by notice in Verified Copy Last updated date 20.4.2018