PART NINE COMPLIANCE AND ENFORCEMENT 27. Compliance The Authority shall monitor a Licensee’s compliance with the provisions of the Proclamation and this Directive. 28. Enforcement 1) Where the Authority, consistent with the provisions of this Directive, the Proclamation, and other instruments that the Authority may issue, determines that a Telecommunications Operator has violated the provisions of this Directive, it shall impose remedies pursuant to Article 52 of the Proclamation, that shall include fines or restitution. 2) Without prejudice to Article 26 of this Directive and Sub-Article (1) of this Article, the Authority’s remedies and sanctions shall be guided by the Council of Ministers Regulation issued pursuant to Article 52(6) of the Proclamation that determines the types of infractions that would result in license revocation, suspension, and other administrative measures and stipulate the penalties and the amount of fines to be paid. PART TEN MISCELLANEOUS PROVISIONS 29. Confidentiality To the extent that information provided by Telecommunications Operators pursuant to this Directive, may be confidential, the Authority shall use all reasonable steps to ensure the confidentiality of such information. 30. Right of Appeal Any decision taken or order issued by the Authority pursuant to the provisions in this Directive, is subject to review and appeal in accordance with Articles 38 and 39 of the Proclamation. 31. Enforcement Failure to comply with the provisions in the Proclamation, this Directive or any Directive adopted by the Authority, shall be subject to the enforcement provisions in Article 52 of the Proclamation. 32. Amendment The Authority may, at any time, when it deems it necessary, amend this Directive by notifying all Licensees in advance and conducting a stakeholder consultation process in line with the provisions of the Proclamation. 15