- 24 - c. Checking the level of services supplied to beneficiaries and their complaints; d. Reviewing the licensee’s maintenance and defects registers, to ensure the efficiency of service management. Article 65 The Ministry shall settle technical, operational and administrative complaints among licensees. The Ministry shall settle disputes through individuals it appoints to this effect. The decision of these individuals shall be binding. Any of the litigants may contest the decision at the Ministry within one month as of the date of its issuance, otherwise it shall be considered final. Article 66 A licensee to operate a public telecommunications network shall commit to prepare a directory including all the information on that network and subscribers, and shall provide directory service to those willing to benefit therefrom, according to the instructions of the Ministry in this regard. Chapter Ten Basic Telecommunications Services Article 67 Basic services shall only be provided by the Ministry or any enfranchised and licensed company. The Ministry shall distribute a comprehensive directory to subscribers to telex and phone between fixed stations or mobile phones. Article 68 Telephone booths installation shall be subject to a license from the Ministry. The Ministry shall take into consideration the requirements relative to their equipment. The Ministry may grant the franchise to establish them and provide