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No action by the Comrnission
47. (1)
The Commission may, after receiving a complaint in terms of
if, in the Commission's opinion -
section 39, decide not to take action
(a)
the length of time that has elapsed between the date on
which the subject matter of the complaint arose and the
date on which the compiaint was made is such that an
investigation of the complaint is no longer practicable
or desilable;
(b)
the subject matter of the complaint is trivial;
(c)
the complaint is frivolous, vexatious ol is not made in
good faith;
(d)
the complainant does not desire that action be taken
continued;
(e)
the complainant does not have a sufficient pelsonal interest in the subject matter of the complaint;
(D
the complaint relates to a mattel governed by an approved code of conduct which makes plovision for a
complaints procedure, and the complainant has failed to
use the complaints procedure as plovided in that code; or
(e)
the complaint lelates, in whole ol in part, to a mattel that
is more properly within the jurisdiction of another.regulatory body,
or.
(2)
Notwithstanding anything in subsection (1), the Commission
may in its discretion decide not to take any further action on a complaint if, in
the course of an investigation of the complaint, it appears to the Commission
that, any furthel action is unnecessary or inappropriate.
(3) In any case where the Comrnission decides to take no action, oL
no furlher action, on a complaint, the Commission shall inform the complainant
of that decision and the reasons for it.
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