8. Request processing Article 20 (1) If the information holder positively responds to a request, it shall compile a report thereon. (2) If the information holder decides to fully or partially reject a request, it shall adopt an appropriate decision thereto. (3) In cases mentioned in paragraph (2) hereunder, the decision shall contain an elaboration of the reasons due to which the request in question has been rejected. (4) If the information holder fails to enable the requester access to information within the time period determined in Article 21 of the present Law, and if it fails to provide the requester with the decision mentioned in paragraph (2) hereunder, the request shall be considered rejected, after which a relevant complaint may be filed. Article 21 (1) The information holder shall be bound to answer the requester’s request immediately, or within 30 days following the date of information holder’s receipt of such request at latest. (2) The information holder shall provide the information in the form requested, unless the information requested already exists in a pre-determined form and is available to the public, and unless it is more desirable that the information be issued in a form other than the requested one; in such cases, the information holder shall justify its reasons for such information issuing. 9. Extension of the time period for issuing the information requested Article 22 (1) If the information holder should need a time period longer than the one prescribed in Article 21 of the present Law to enable partial access to certain information, in line with Article 7 of the present Law, or due to the large scope of the document requested, it may extend the time period needed, yet the time period for issuing information may not, as a whole, exceed the period of 40 days following the date of receipt of an information request. (2) The information holder shall be bound to inform the requester in written form on the extension of the time period mentioned in paragraph (1) hereunder, as well as on the justification of the reasons for the extension, which must be done three days at latest prior to the expiring of the time period set out in Article 21 of the present Law. (3) The information requester shall have the right to initiate a complaint in front of the Commission for Protection of the Right to Free Access to Information of Public Character within eight days, should the information holder fail to act within the time period mentioned in paragraph (1) hereunder. 10. Requests already answered to Article 23

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