A copy of the document containing the requested information shall be issued and the applicant shall be obliged to reimburse the necessary costs of duplication, and also in the event of sending, the costs of sending. The government shall sign the list of expenditures on the basis of which the public authority shall calculate the costs referred to in the previous Para. Journalists, requesting a copy of a document for professional reasons, and nongovernmental organizations, focusing on human rights and requesting a copy of a document for the performance of their registered activities, and all persons that request the information due to the imperilment, i.e. protection of public health and environment, shall be exempted from the obligation of reimbursement in Para 2 of this Article, except in cases referred to in Article 10, Para 1 of this Law. The Commissioner shall follow the practice of reimbursement of costs and exemption from reimbursement and issue recommendations to the public authorities with the aim of standardizing the practice. Insight and Duplication Article 18 The equipment at the disposal of the public authority shall be used for insight in a document containing the requested information, unless the applicant asks to gain insight in the document by using his/her own equipment. A public authority shall issue a copy of the document (photocopy, audio copy, video copy, digital copy, et al) containing the requested information in the form the information is in. If a public authority does not have the technical means to make a copy of the document in terms of Para 2 of this Article, it shall make a copy of the document in another form. If a public authority holds a document containing the requested information in the language in which the request was submitted, it shall be obliged to allow the applicant insight and make a copy of the document in the language in which the request was submitted. Referral of Requests to the Commissioner Article 19 When public authority does not hold the document containing the requested information, it shall refer the request to the Commissioner, and inform the Commissioner and the applicant who, to its knowledge, holds the document. Processing of the Referred Request by the Commissioner Article 20 Upon receipt of the request, the Commissioner shall check whether the document containing the information sought in the request is held by the public authority that had referred him the request. In the event the Commissioner determines that the document in Para 1 of this Article is not held by the public authority that had referred the request of the applicant, the Commissioner shall refer the request to the public authority that holds the document, unless specified differently by the applicant, and inform the applicant thereof or refer the applicant to the public authority that holds the requested information.