by one more month in valid cases like ISP having tangible problem and in case some additional equipments are required to be procured. (6) Facility for ensuring security of RINEX equipments like access control, monitoring and keeping records of entry in equipment room etc shall be ensured. 2.5 Tariff The RINEX management has the right to set up the tariff policy/ per unit according to agreed parameters (Data traffic, bandwidth, etc...). This policy shall be approved by the Regulator. 2.6 Dispute resolution (1) Any unresolved dispute between Internet Service Providers or between such Providers and the Exchange regarding the terms and conditions of interconnection to the Exchange or relating to any matter concerning the implementation of these guidelines may be brought before the regulator for resolution by any party to such dispute. (2) In deciding upon any dispute referred to in these guidelines the Regulator shall employ easily accessible and in principle, inexpensive procedures to resolve such dispute in a fair, transparent and timely manner. (3) The existence of a dispute about the terms and conditions of interconnection to the Exchange or with regard to any matter concerning the implementation of these guidelines shall not exempt, suspend or postpone the obligation of an Internet Service Provider to interconnect to the Exchange in terms of these guidelines. 2.7 Telecommunications operators A telecommunications operator leasing line bandwidth to ISPs shall ensure that those ISPs are connected to the Exchange Point in terms of these guidelines. 2.8 Exchange It shall be an obligation of an Exchange to accept interconnection with Internet Service Providers in accordance with these guidelines. 2.9 System interference Where an Internet Service Provider processes or stores computer data on a computer system in a manner configured or intended for public access through a computer system, the Internet Service Provider shall ensure that such public access is not provided in a discriminatory manner and it shall in particular ensure that the technical means through which such access is made are not interfered with in a RINEX GUIDELINES 2009 Page 7

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