7.0 Decisions of the Bureau 7.1 The ruling of the Complaints Bureau, on any matter and at any given time, shall be decided upon by a majority of votes of its members and rendered in writing. 7.2 The parties concerned will be notified in writing of the decision and of the subsequent action that is recommended or to be taken. 7.3 In the event that after the decision, any of the parties concerned comes into possession of evidence not earlier available, it may request the Bureau for reconsideration of its earlier decision. Such a request will be accompanied by a fee to be determined by the Bureau and any decision upon such reconsideration will be final. 8.0 Sanctions 8.1 The Bureau after adjudicating on a complaint and upon finding that there has been a breach of the Code may impose fines and other penalties permitted by virtue of this Code. The Bureau may upon finding that there has been a breach of the Code: 8.2 (a) Issue a written reprimand; (b) Impose a fine not exceeding fifty thousand (RM50, 000.00); and/or (c) Require removal of the Content or cessation of the offending act. The Bureau may also refer the Offending Party to the Communications and Multimedia Commission for further appropriate action as may be required. 9.0 Publication of Decision 9.1 The Complaints Bureau will report to the Forum’s Council the outcome of its mediation efforts or the ruling made, and whether or not the party complained against has complied with or the party in breach has agreed to comply with the ruling. 9.2 The Bureau shall publish its findings within 30 days of the conclusion of the inquiry and in doing so shall not include in the report: 61

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