Parameter Definition Formula Target Urban Rural [%] intentionally by the user, allowing the network to deactivate the context after user idle time. context losses not initiated by the user/all successfully activated PDP contexts)X100% DNS host name resolution time [s] The DNS host name resolution time is the time it takes to perform a host name to host address translation. DNS Host Name Resolution Time [s]= (t standard query Response – tstandard query)[s] 90% of samples < 1 second DNS Host Name Resolution Success Rate DNS host name resolution Success rate is the likelihood for a host name to host address translation of a DNS resolver successfully. DNS Host Name Resolution Success Rate = (Successful DNS Host Name Resolution requests/ Total DNS Host Name Resolution requests )X100 >99% for valid URL requests HTTP set-up time [s] The HTTP set-up time is the time period needed to access the service successfully, from starting the dialup connection to the point of time when the content is sent or received. HTTP set-up time [s]= (tservice access successful– t service access start)[s] 90% < 15 seconds (3G and 4G) 85% < 20 seconds (3G and 4G) HTTP Session Failure Ratio The Proportion of incomplete sessions that were started successfully HTTP Session failure Ratio = (Number of incomplete sessions / Number of successfully started sessions) X100 <10% (2G) <5% (3G and 4G) <15% (2G) <10% (3G and 4G) HTTP mean data rate [Kbit/s] HTTP mean data rate [Kbit/s] means the average data transfer rate measured throughout the entire connect time to the service after a data link has been successfully established, HTTP Mean Data Rate = User data transferred [Kbit]/(tdata transfer complete – tdata transfer Start)[s] ≥ 384 Kbps (3G); ≥ 128 Kbps (3G); FTP {download | Upload} Set-up time [s]= t service access successful – tservice access < 5 Sec (4G) < 10 Sec (4G) <5% (4G) <10% (4G) FTP {download |upload} set-up time [s] FTP {download |upload} set-up time [s] is the time period needed to access the service successfully, from starting the dial-up connection to the point of time when the content is sent or received. ≥ 2Mbps (4G) ≥ 1Mbps (4G) start[s] FTP {download | Upload} Session Failure Ratio The proportion of incomplete sessions that were started successfully. 14 FTP Drop Rate = (Number of incomplete sessions / Number of successfully started sessions) X100%

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