d. 2. activating international roaming service, at the request of the user. The service provider must indicate to the user the reason for requesting the deposit amount, its level, how it will be applied and for how long. 3. The service provider must refund to the user the deposit amount, or the remaining balance thereof after deducting any amount due to the service provider for the reason for which the deposit amount was requested, through any means requested by the user, including by depositing the deposit amount or its remaining balance to a bank account of the user or to a user account at the service provider, upon the earliest of the following dates: a. within (10) days from the date of the demise of the cause for the request for financial insurance or the cancellation of the service; b. the lapse of one year from the date of payment of the financial insurance, if this is due in one of the cases referred to in paragraphs (a), (b), and (c) of paragraph 1 of this Article, and the user has been paying regularly any charges due to the service provider and does not have any further undisputed debts to that service provider. Article 8 – Minimum content required in service contracts 1. In case of a new subscription of a service or a modification of a current subscription, the service contract must include at least the following information: a. User information: 1. For a natural person: full name, identity number, nationality, contact number, if any, and address. 2. For a juridical person: the name of the enterprise and the commercial register number and date and city of issuance, or the identification number of the enterprise in case the commercial register is not available for cases exempted by the Ministry of Commerce or for non-commercial entities, the information of the authorized person as described in paragraph (11/a/1) of this Article, with supporting documents attached, as specified by the Commission. b. Information on the required service (number or numbers of service or account, type of service, package description if a description of the individual services covered is included). c. Credit limit of the service required - (if any). d. Date of the service contract. e. Information on the service provider employee who concludes the contract on behalf of the service 9