Electronic Transactions Act, 2008 Act  772 or services ordered are unavailable, the supplier shall immediately notify the consumer of this fact and refund any payment within seven days after the date of notification. Grace period 49.  (1)  A consumer is entitled to cancel a transaction and any related credit agreement for the supply (a) of goods within fourteen days after the date of the receipt of the goods, or (b) of services within seven days after the date of the conclusion of the agreement, without reason and without penalty. (2)  The only charge that may be levied on the consumer is the direct cost of returning the goods. (3)  This section shall not be construed to limit the rights of a consumer provided for in any other law. (4)  This section does not apply to an electronic transaction: (a) for financial services, including but not limited to, investment services, insurance and reinsurance operations, banking services and operations relating to dealings in securities; (b) by way of an auction; (c) for the supply of foodstuffs, beverages or other goods intended for everyday consumption supplied to the home, residence or workplace of the consumer; (d) for services which began with the consumer’s consent before the end of the seven-day grace period; (e) where the price for the supply of goods or services is dependent on fluctuations in the financial markets and which cannot be controlled by the supplier; (f) where the goods (i) are made to the consumer’s specification, (ii) by reason of their nature cannot be returned, or (iii) are perishable; (g) where audio or video recordings or computer software were unsealed by the consumer; (h) for the sale of newspapers, periodicals, magazines and books; (i) for the provision of gaming and lottery services; or 23