2.2.3 ‘Cloud Service Provider’ (‘CSP’) shall mean any Person providing Cloud Services to the public either directly or indirectly, such as a Cloud Provider, Cloud Broker, Cloud Aggregator, reseller or agent of a Cloud Provider, whereby: 2.2.3.1 ‘Cloud Provider’ shall mean any Person providing Cloud Services to the public through Datacenters it owns and/or manages itself, in whole or in part. 2.2.3.2 ‘Cloud Broker’ shall mean any Person that acts as an intermediary between one or more CSPs and Cloud Customers. 2.2.3.3 ‘Cloud Aggregator’ shall mean a type of Cloud Broker that packages and integrates several Cloud Services into one or more composite services that it offers to Cloud Customers. 2.2.4 ‘Cloud Customer’ shall mean any Person to which a CSP agrees to provide Cloud Services based on a Cloud Contract or other business relationship between the CSP and that Person. 2.2.5 ‘Cloud User’ shall mean any individual person making use of a CSP’s Cloud Services provided to a Cloud Customer, based on a relationship between that Cloud Customer and the Cloud User. An individual person can be both a Cloud User and a Cloud Customer if the Cloud Contract is concluded for the provision of Cloud Computing Services to a single Cloud User. 2.2.6 ‘Cloud Contract’ shall mean an agreement for the provision of Cloud Services, concluded between a CSP and a Cloud Customer. 2.2.7 ‘Cloud System’ shall mean an electronic information system comprising hardware, software and networking elements that are owned, controlled, operated, leased or otherwise relied on by a CSP to supply Cloud Services to Cloud Customers. A Cloud System may comprise one or more Datacenters, among other elements. 2.2.8 ‘Public Cloud’ shall mean a Cloud System provisioned for open use by the public. 2.2.9 ‘Community Cloud’ shall be a Cloud System provisioned for the exclusive use of a closed group of Cloud Customers sharing certain social, business, administrative or other objectives. 2.2.10 ‘Private Cloud’ shall mean a Cloud System provisioned for the exclusive use of a single Cloud Customer. 2.2.11 ‘Hybrid Cloud’ shall mean a combination of two or more Cloud Systems (Private, Public and/or Community Clouds) that are bound together by standardized or proprietary technology that enables data and application portability. 2.2.12 ‘Datacenter’ shall mean a facility consisting of computing infrastructure and supporting components, which are housed in the Cloud Computing Regulatory Framework Page 2 of 15