2.2.19 ‘Infringing Content’ shall mean Customer Content or Third Party
Content that infringes a Person’s intellectual property rights.
2.2.20 ‘Residence’ shall mean a permanent or temporary residence in the
Kingdom under the Kingdom’s laws. It shall not include a
temporary presence of Persons on a short visit or transiting
through the Kingdom.
2.2.21 ‘Service Credits’ shall mean compensation mechanisms offered by
a CSP to a Cloud Customer if the CSP’s actual performance fails to
meet the standards that are set in the Cloud Contract or are
otherwise required under this Regulatory Framework. Examples of
Service Credits can include discounts on current or future bills, and
time of Cloud Services added at the end of a billing cycle free of
charge.
2.2.22 ‘Service Level Agreement’ shall mean an agreement between a CSP
and a Cloud Customer that defines the quality of the Cloud
Services to be delivered to that Cloud Customer in terms of a set
of measurable properties specific to Cloud Computing.
3. Regulatory Framework
3.1
Scope
3.1.1 The provisions of this Regulatory Framework shall apply with regard
to any Cloud Service provided to Cloud Customers having a
Residence or Customer Address in the Kingdom.
3.1.2 Regardless of the Cloud Customers’ Residence or Customer Address,
the processing or storage of any Customer Content and Customer
Data, permanently or occasionally, in Datacenters or other
elements of a Cloud System that are located in the Kingdom shall
be subject to the provisions listed below:
3.1.2.1 Article 3.3.13 (reporting on major information security
breaches), below;
3.1.2.2 Articles 3.5.4 and 3.5.5 (‘take-down’ of Unlawful Content or
Infringing Content, upon the Commission’s or other
authorized entities’ notice or by own initiative), and 3.5.6
(notification of violations of Anti-Cyber Crime Law), below;
and
3.1.2.3 The exception referred to in Article 3
.4.3.1, below.
3.1.3 Any obligations resulting from Article 3.1.1, above, shall be binding
on the CSP who has concluded the Cloud Contract with the Cloud
Customer(s) in question.
3.1.4 Unless specified otherwise in this Regulatory Framework, these
provisions shall be mandatory and not subject to any modification
through contractual agreement.
Cloud Computing Regulatory Framework
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