h. To enable the user to block telemarketing free of charge, and at any time. Article 5 – Obligations for trial periods and promotions 1. A service provider may not impose any fees or charges on a service package or offer after a free trial period of the package or the expiry of the time specified for the promotion, unless the following conditions are met: a. Providing the user with a notice of the expiry date of the free trial period or the time specified for the promotion at least 24 hours in advance, so as to allow the user to take a decision on whether to continue or not. b. Obtaining the customer’s written request for the continuation of the package or the offer after the end of the free trial period or the time specified for the promotion, provided that the customer has been properly informed, is aware of and accepts all the terms of the service, and the related obligations and provisions. PART 3 – SERVICE CONTRACTS Article 6 – Application for service 1. Users of a service and their representative, if any, must be aged at least fifteen Hijri years. An application for establishing a service may not be accepted if it is made in the name of a person under that age, even if his legal representative exceeds that age. 2. A service provider may refuse to start providing a postpaid service to a user upon proof of his/her indebtedness to that same service provider or if the service provider has legitimate proof of that user’s indebtedness to another service provider, provided that this debt is not the subject of a still pending dispute or complaint. Article 7 – Deposit amount 1. A service provider may request payment, by the user, of financial insurance, as a condition for starting the provision of a postpaid service, and its deposit in the user’s account as a financial insurance in consideration for its services, and provided that the amount of such financial insurance may not exceed the value of the credit limit for that service, solely in the following cases: a. the user is indebted to the service provider and this is not being disputed; b. there have been previous defaults in payment by the user as shown in the service provider’s records or in the credit records of the competent credit authority; c. the service provider has no information about the new user’s creditworthiness; 8