g) Timely reviewing and considering benefits of information provision to decide whether making
information public or providing information upon request in order to protect public interests and
community health;
h) Issuing and publishing internal regulations on information provision under their
responsibilities. Main contents of the regulations include: determining the focal point to provide
information; orders, procedures of transferring information created by their agency to the focal
points; classifying information subject and not subject to provision; and updating information
subject to publication, information provided upon request; orders, procedures of handling requests
for information between the focal points, the units managing the database and other relevant units;
i) Reviewing provisions of the laws on access to information relating to their functions, tasks
and authorities to make timely proposals to competent agencies for revision and amendment in line
with this Law;
k) Handling complaints, denunciations, and violations of right to access to information in
compliance with the laws.
l) Reporting to competent agencies on the status of ensuring the right to access to
information of citizens at the agencies upon request.
2. The head of the agency providing information shall be responsible for ensuring the
performance of information provision in the agency, timely handling the person in charge of
providing information under his/her jurisdiction management who obstructs the exercise of the right
to access to information of citizen.
3. The person assigned to provide information shall be responsible for providing citizens with
sufficient information in a timely manner and shall not harass, obstruct or cause difficulties while
performing their tasks.
Article 35. Responsibilities of the Government, ministries, provincial People’s Committees
in ensuring the right to access to information
1. The Government shall unify the state management on ensuring the right to access to
information of citizens and implement tasks and authorities as follows:
a) Issuing or making proposals to competent agencies on issuance, revision, amendment of the
laws on ensuring the right to access to information;
b) Providing measures to create favorable condition for people with disability, people living
in mountainous areas, islands, areas with exceptional socio-economic difficulties to exercise the
right to access to information;
c) Implementing activities to popularize, educate and raise awareness on the rights and
responsibilities of agencies, state officials, and citizens in implementing the right to access to
information;
d) Giving guidance to agencies and citizens in implementation of the right to access to information;
đ) Inspecting, supervising compliance of the laws and handling violation of the laws on
access to information;
e) Giving technical guidance on measures and processes for protection of information and
database;
g) Monitoring, speeding up, and supervising to ensure the implementation of the right to
access to information of citizens.
2. Ministries, ministerial agencies, governmental agencies are responsible for
implementation of tasks mentioned in Point a, b, c, d, đ and g in Item 1 of this Article based on their
assigned functions and tasks.
3. The Ministry of Information and Communication shall assist the Government in
implementation of tasks mentioned in Point e of Item 1 of this Article.
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