9.2.2 ICT Sector Regulator The CCK, established through the Kenya Communications Act, 1998 will be the regulatory body for the sector. 9.2.3 ICT Appellate Tribunal Disputes arising between parties in the ICT sector will be heard and settled by the Communications Appeals Tribunal, which was established under Section 102 of the Kenya Communications Act, 1998. 9.3 ROLE OF DEVELOPMENT PARTNERS Development partners will play a complementary role towards realisation of development of the goals and objectives of this policy. Within the ICT policy framework, the Government will foster linkages with various development partners to provide financial, material, technical assistance as well as build capacity for sustainability. 9.4 ROLE OF THE CIVIL SOCIETY The role of the Civil Society will be to inform the policy making process by making relevant contributions in regard to ICT access, e-education, poverty reduction and e-Governance. 9.5 ROLE OF INVESTORS AND OPERATORS Investors, operators and service providers play an important role in the sector, and will be required to: a) Participate in the provision of universal service/access; b) Develop a sector with efficiency, credibility, commercial integrity and good corporate governance; c) Provide quality and sustainable service with pluralism of choice to consumers; and 48