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Federal Negarit Gazette No. 57, 30th June, 2020 …....page
12604
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The only charge that may be levied on the
consumer in those cases under Sub-Article
(1) of this Article is the direct cost of
returning the goods.
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If payment for the goods or services has
been effected prior to a consumer exercising
a right referred to in Sub-Article (1) of this
Article, the consumer shall be entitled to a
full refund of such payment minus the
amount due as provided in Sub-Article (2)
of this Article, which refund shall be made
within thirty (30) days from the date of
cancellation.
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30. Unsolicited Communications
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A person who sends unsolicited commercial
communications to consumers shall provide
the consumer with the option to cancel his
subscription from the mailing list of that
person.
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A person who sends unsolicited commercial
communications to consumers shall provide
upon request by the consumer the
particulars of the source from which he
obtained
the
consumer's
personal
information.
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No agreement is concluded where a
consumer has failed to respond to an
unsolicited communication.
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31. Contract Performance
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Unless the parties have agreed otherwise,
the supplier shall execute the order within
thirty (30) days after the day on which it
received the order.
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Where a supplier has failed to execute the
order within 30 days or within the agreed
period, the consumer may after the
expiration of that period cancel the
agreement with seven days’ written notice.
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