gA 510š23 Ød‰L U¶T Uz¤È qÜ_R x€ P ‚ƒ qN 1051 ›.M ƒ/ Aj –( C'jF [''%Ÿ( ©Gª f! A@EYb 'f@Ð NDwIŸ( g [!! E’dÖ< DiÚ! lC fW<« E(d C©'Ö  (« 'gj ©'Ö iÚD(< '<(<! X P% GI ([. D > '\FE AC} Ç1. Ç1. ( A@  ` iØ iØU ++ [!!dŸ( U@=< E c"6 A[Db ['V%Ÿ( [!!b (! f_« ^W A+, ([. DCN( ©'Ò .v \<„ @º IŸ(} ǃ. ǃ. G 'f FO Db Federal Negarit Gazette No. 57, 30th June, 2020 …....page 3/ 12605 If a supplier is unable to comply with the terms of agreement on the grounds that the goods or services ordered are unavailable, the supplier shall immediately notify the consumer of this fact and refund any payments made by consumer within seven days after the date of such notification. 32. Applicability of Foreign Law The Section on Consumer Protection provided for in this Proclamation applies irrespective of the legal system applicable to the agreement in question. 33. Non-Exclusion // ^W A+, ([. DCNn< Db A$vG! U[G" '<(! [!! ( + AfTF(!} 1/ Any provision in an agreement which excludes any rights provided for in this Proclamation is null and void. 1/ ^W A<GA <U[ A<GA (/) \<„ –T"! 9 '<(! E ([. C©'Ò C D UP» \<„ iØU fT Ÿ+} 2/ the rights of a consumer provided for in any other law which give the consumer a better protection shall find application not withstanding Sub-Article (1) of this Article. ǔ. ǔ. A#nd [C'jF ©'Ö Aj –( Z iÚV EI ^W< A+, \<„ U¨F‘ \"Ób < A[Db CU;[§" Dc #n jËd(< G" f } 34. Complaints A consumer may lodge a complaint with the Ministry in respect of any non-compliance with the provisions of this Proclamation by any supplier. <U[ X A![ 89:; D<Ec A@EYb Ç3. Ç3. P\< 89:; 89:; 89:; DGI DGI D[$ // E D{F PQ < UGa Up,a U[G!.a iv\ U{.a X c"6 pF '<(! D<Ecd e! PQ <a ivQ <a f! X c"6b < 89:; j"A f! D<@\ Ga p, EI P. f } SUB-SECTION FIVE ELECTRONIC GOVERNMENT SERVICES 35. Acceptance of Electronic Filing and Issuing of Documents 1/ Any government agency that, pursuant to any law accepts the filing of documents, or requires that documents be created or retained; issues any permit, license or approval; or provides for a manner of payment, shall, notwithstanding anything to the contrary in such law, accept the filing of such documents, or the creation or retention of such documents in the form of electronic messages; issue such permit, license or approval in the form of an electronic message or make or receive payment in electronic form or by electronic means.

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