29/09/2023, 12:35
SANCHEZ v. FRANCE - 45581/15 (Judgment : No Article 10 - Freedom of expression-{general} : Grand Chamber) [2023] ECHR 418 (1…
...
Legislation regarding online hate speech
...
19. Member States should ensure that mechanisms are in place for the reporting
of cases of online hate speech to public authorities and private actors, including
internet intermediaries, and clear rules for the processing of such reports.
20. Removal procedures and conditions as well as related responsibilities and
liability rules imposed on internet intermediaries should be transparent, clear and
predictable and those procedures should be subject to due process. ...
21. Member States should take into account the substantial differences in the
size, nature, function and organisational structure of internet intermediaries when
devising, interpreting and applying the legislative framework governing the
liability of internet intermediaries, ... in order to prevent a possible disproportionate
impact on smaller internet intermediaries.
...
24. Member States should have a system in place for the disclosure of subscriber
information in cases where competent authorities have assessed that online hate
speech is in breach of the law and authors and disseminators are unknown to the
competent authorities. ...
Internet intermediaries
...
32. Internet intermediaries should carefully calibrate their responses to content
identified as hate speech on the basis of its severity, as outlined in paragraph 4
above, and elaborate and apply alternatives to the removal of content in less severe
cases of hate speech.
...
34. Internet intermediaries should appoint a sufficient number of content
moderators and ensure that they are impartial, have adequate expertise, are
regularly trained and receive appropriate psychological support. ...”
63. The Ministers of Foreign Affairs of the Council of Europe also
launched, at their 118th ministerial session, a “White paper on
Intercultural Dialogue”, entitled Living Together As Equals in Dignity
(2008). This document “responds to an increasing demand to clarify how
intercultural dialogue may help appreciate diversity while sustaining
social cohesion”. As stated therein:
“[It] emphatically argues in the name of the governments of the 47 member states
of the Council of Europe that our common future depends on our ability to
safeguard and develop human rights, as enshrined in the European Convention on
Human Rights, democracy and the rule of law and to promote mutual
understanding. It reasons that the intercultural approach offers a forward-looking
model for managing cultural diversity. It proposes a conception based on individual
human dignity (embracing our common humanity and common destiny). If there is
https://www.bailii.org/eu/cases/ECHR/2023/418.html
32/100