Peachy.co.uk stated the ad was intended to portray the uncertainties of every-day life,
where those without savings for unfortunate events might bene t from the advertised
product. They stated the reference to Brexit was included to make the ad topical and to
re ect some people’s lives, where it might be di cult to be fully prepared for all or
unexpected scenarios. They believed that the mention of Brexit was made in a light
hearted manner to avoid causing any actual concerns. They did not believe it was
suggested that customers should take out a loan because of uncertainties related to
Brexit. They stated the ad speci cally mentioned that they did not think Brexit would
actually impact the amount of food available and they encouraged customers to only
make credit decisions after careful consideration.
Peachy.co.uk said they were sorry to learn the campaign had not been interpreted as
they had intended. To avoid any such misunderstandings in the future, they would not
use the ad again and would ensure they considered public sensitivities more thoroughly.
Assessment
Upheld
The ASA considered that taking out a high interest, short-term loan was a decision that
should only be made following careful consideration and that marketers should take
care to advertise such products responsibly.
We considered that many readers would see Brexit as a high-pro le, topical and often
contentious subject, about which there was a great deal of disagreement, including
regarding uncertainty over the availability of essential products and general economic
stability post-Brexit.
We acknowledged that the ad used a light hearted tone and did not use de nitive
language regarding the future, and concluded that “credit decisions should be made
after careful consideration”. However, we considered the overall approach used was
likely to put emotional pressure on readers to the effect that it was sensible to go further
than they would otherwise have been able to afford by taking out a loan and that, if they
did not, they risked being unable to feed themselves or their families.
For those reasons, we considered that the ad’s references to possible food shortages
and the stockpiling of food were likely to play on some people’s concerns regarding
Brexit, including nancially vulnerable consumers who were already struggling or
worrying about their nancial situation.
WeGet
therefore
that
the
ad wasadvice
irresponsible.
updates,concluded
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