under section 39(2)(d) of the Personal Data (Privacy) Ordinance (Cap. 486)
"
( the Ordinance") and in accordance with paragraph 8(e) of their
,
Complaint Handling Policy ("the Policy").
10.
Section 39(2) (under the title: "restrictions on investigations
initiated by complaints") of the Ordinance provides that:
"
The Commissioner may refuse to carry out or decide to terminate
an investigation initiated by a complaint if he is of the opinion that
,
having regard to all the circumstances of the case-
fa) the complaint, or a complaint of a substantially similar
nature, has previously initiated an investigation as a result of
which the Commissioner was of the opinion that there had
been no contravention of a requirement under this Ordinance;
(b) the act or practice specified in the complaint is trivial;
(c) the complaint is frivolous or vexatious or is not made in
goodfaith;
(ca) the primary subject matter of the complaint as shown by
,
the act or practice specified in it is not related to privacy of
,
individuals in relation to personal data; or
(d) any investigation or further investigation is for any other
"
reason unnecessary.
(emphasis added)
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