Issue nos 11-12/August2008 OFFICIAL GAZETTE (Cong Bao nos 511-512/September 12,2008) bus stations, etc., when providing'Internet services for users free of charge within these sites shall enter into agency contracts with Internet service providers and fully comply with regulations on agents, except for those on charge rates for service users. 3. An Internet agent has the following rights and obligations: a/ To establish Internet equipment systems at places which it has full right to use lawfully in order to provide Internet access services and Internet application services in telecommunications to users at these places at some charge or free of charge as agreed upon in agency contracts; b/ To implement regulations on the provision and resale of Internet services; c/ To refuse to provide services to users that violate Article 6 of this Decree or at the request of a competent state management agency; d/To comply with regulations on information safety and security assurance; e/To request Internet service providers to guide and supply information on how to perform contracts, and at the same time submit to the examination and supervision by principal enterprises; f/ To observe daily opening and closing time according to regulations of local administrations; g/To submit to the inspection and examination by competent state agencies. Article 10.- Network infrastructure providers 1. Network infrastructure provider is a telecommunications enterprise licensed to establish networks and provide telecommunications services in accordance with law. 13 2. Concerning the provision and use of Internet services, a network infrastructure provider has the following obligations: a/ To provide telecommunications transmission lines and unbundled local loops in a full and prompt manner at the request of Internet service providers on the basis of their contracts and under fair and reasonable conditions in order to ensure the prompt provision of Internetservices, especially bandwidth ones; b/ Not to discriminate between Internet service providers being their members and other ones when implementing the provision of Point a, Clause 2 of this Article; c/ To collaborate with state management agencies and Internet service providers HJ assuring information safety and security and investigating and stopping illegal acts in Internet activities. Article 11.- Online social service providers 1. Online social service provider is an enterprise of any economic sector which is established under Vietnamese law to provide online social services for the public. I 2. Online social service providertfaave the following responsibilities: a/ To formulate regulations on the provision, use and exchange of information in accordance with this Decree's provisions on management of electronic information on the Internet; b/ At the request of competent state management agencies, to provide information relating to service users that violate the provisions of Article 6 of this Decree; ___—» c/ To block and remove information contents that violate the provisions of Article 6 of this © VIETNAM LAW & LEGAL FORUM