(3) Information on the management of public resources shall be available to the public even without conducting the procedure referred to in paragraph 1 of this article, unless the information constitutes classified information. V. PROCEDURAL PROVISIONS Methods of exercising the right of access to information Article 17 (1) Public authorities shall enable access to information by: 1) publishing information on their work in a timely, appropriate and accessible manner on the website of public authorities or in a public journal and the Central Catalogue of Official Documents of the Republic of Croatia, for the purpose of informing the public; 2) providing the information to the beneficiary who has submitted a request for access to information in one of the following ways: – direct provision of information; – provision of information in writing; – inspecting the documents and making copies of the documents containing the requested information; – delivering copies of the document containing the requested information; – any other way suitable for the exercise of the right of access to information. (2) In the request for access to information, the beneficiary may indicate suitable way of receiving the information, and if not indicated, the information shall be delivered in the same way in which the request was submitted. Request Article 18 (1) A beneficiary may exercise the right of access to information by submitting an oral or a written request to the competent body. (2) If the request is submitted orally or by telephone, an official note shall be drawn up, and if it is submitted by e-mail, the request shall be considered submitted in writing. (3) A written request shall contain: the name and the seat of the public authority to which the request is submitted, data important for the recognition of the requested information, full name of the natural person submitting the request, company or the name of the legal person and its registered office. 9