(2) Work plans, projects and budget plans for the upcoming year; (3) Financial statement and report of the auditor, internal audit report; (4) Problems and obstacles in the undertaking of sound and television broadcasting, and telecommunications services that are significant to the public; (5) Quality and service charge rates of different telecommunications that are significant to the public; types of (6) Efficiency and effectiveness in the handling of consumers’ complaints; (7) Efficiency and effectiveness of the Fund under Section 52; (8) Report on the competition in the sound and television broadcasting, and telecommunications markets, including observations regarding behaviors in the manner of market domination both directly and indirectly which cause impacts on the people and public interest. The Prime Minister, the House of Representatives and the Senate may request that the NBTC or the Secretary-General of the NBTC explain any of the implementation matters in writing or verbal statement. CHAPTER VIII Penalties Section 77. For any broadcasting or telecommunications business operator who fails to comply with the order under Section 31 paragraph two, the NBTC shall have the power to impose an administrative fine not exceeding five million Baht and a fine not exceeding one hundred thousand Baht per day at all time the order has not been observed. Section 78. Any person who uses the frequency for radio and television broadcasting or telecommunications business without obtaining permission under Section 41 paragraph one or Section 45 paragraph one shall be liable to the penalties as stipulated for the offense under Section 66 of the Broadcasting Business Act B.E. 2551 (2008) or Section 67 of the Telecommunications Business Act B.E. 2544 (2001) as the case may be. Section 79. Any NBTC competent official or person exercising NBTC power who becomes aware of or has been notified about unlawful use of the frequency in violation of, or not compliance with, this Act, and if the official fails to enforce the law and if the act or refraining from such act is not an offense under Section 157 of the Penal Code, that NBTC competent official or person exercising NBTC power shall be liable to imprisonment for a term not exceeding three years or to a fine not exceeding sixty thousand Baht or to both.