3.3.13.2 the Customer Content or Customer Data of a significant
number of Cloud Customers,
3.3.13.3 a significant number of Persons in the Kingdom because of
their reliance on one or more Cloud Customers’ services that
are affected by the security breach or information leakage.
3.3.14 CSPs must inform their Cloud Customers, upon their request, of
any insurance coverage that those CSPs have for any civil liability
to those Cloud Customers. This information to the Cloud
Customers must include at least the essential features of the CSP’s
insurance coverage, if these are reasonably required for Cloud
Customers to assess their exposure to risk and decide on their own
insurance coverage accordingly.
3.3.15 Cloud Providers must adopt internal rules and policies on business
continuity, disaster recovery and risk management, and provide to
their Cloud Customers or the CSPs they co-operate with, upon
their request, a summary of these rules and policies.
3.4
Protection of Customer Data
3.4.1 The provisions of this Article 3
.4 shall be binding upon CSPs who:
3.4.1.1 conclude a Cloud Contract with a Cloud Customer, as well as
3.4.1.2 those who, although not a party to such a Cloud Contract with
the Cloud Customer concerned, alone or jointly with others
determine the purposes and means of the processing of the
relevant Cloud Customer’s Customer Data in a Cloud System.
3.4.2 Save as required to comply with the laws of a foreign jurisdiction in
respect of a Cloud Customer subject to the laws of that
jurisdiction, CSPs may not:
3.4.2.1 provide or authorize another party to provide to any third
party (including, but not limited to, any individuals, legal
entities, domestic or foreign government or public
authorities) Customer Content or Customer Data, or
3.4.2.2 process or use Customer Content or Customer Data for
purposes other than those allowed under the Cloud
Computing Agreement with the Cloud Customer concerned.
3.4.3 A CSP’s obligations under Article 3.4.2, above, shall not apply with
regard to any Customer Content or Customer Data that meets one
of the following two conditions:
3.4.3.1 that CSP is required to disclose, transmit, process or use that
Customer Content or Customer Data under the laws of the
Kingdom; or
3.4.3.2 the Customer Data are Level 1 or Level 2 Data, and the
relevant Cloud Customer provides its express prior consent
Cloud Computing Regulatory Framework
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