3.5.4.1 removed from the Datacenter or other element of the Cloud System located in the Kingdom or 3.5.4.2 is rendered inaccessible in the Kingdom and/or (if this is required under the Kingdom’s international obligations) any other jurisdiction. 3.5.5 CSPs may, at their own initiative or following a third party request, remove from their Cloud System or render inaccessible in the Kingdom and/or in any other jurisdiction any Unlawful Content or Infringing Content, provided that: 3.5.5.1 this is in accordance with the provisions of the Cloud Contract and 3.5.5.2 the CSP provides adequate notice to the affected Cloud Customer. 3.5.6 CSPs must notify the Commission and/or any other authorized entity, without undue delay, if they become aware of the presence of any Customer Content or other information on their Cloud System that may constitute a violation of Anti-Cyber Crime Law. 3.5.7 CSPs must refer any third parties complaining against Unlawful Content or Infringing Content on their Cloud System to the competent authorities in the Kingdom, unless they decide to address that complaint directly under the provisions of 3.5.5, above. 3.5.8 CSPs may inform a Cloud Customer that Unlawful Content or Infringing Content found in his Customer Content has been taken down unless the Commission and/or any other authorized entity prevents the CSP from doing so. The Commission shall not unreasonably refuse allowing a CSP to do so, particularly if a failure of the CSPs to inform the Cloud Customer about the taking down of its Cloud Content threatens to create any liability of the CSP. 3.5.9 The provisions of this Article ‎3.5 shall be without prejudice to the CSPs’ obligation to co-operate with the Kingdom’s authorities, pursuant to any applicable law or any commitments undertaken in their registration, in law enforcement matters associated with Unlawful Content or Infringing Content. 3.5.10 CSPs must grant their Cloud Customers all necessary and lawful intellectual property licenses for the use of any software or other legally protected intellectual work in the Cloud Services provided under their Cloud Contract, commensurate to the duration (if applicable) and scope of the Cloud Contract. 3.6 Information on Cloud Contracts and minimum mandatory content 3.6.1 Prior to the conclusion of a Cloud Contract with a Cloud Customer, CSPs must provide clear and transparent information to that Cloud Cloud Computing Regulatory Framework Page 10 of 15