Electronic and Postal Communications (Quality of Service) G.N. No. 416 (contd) norms so as to assess the level of performance; and (c) protect the interest of consumers of postal, content and electronic communications services. Licensee obligations 5. The postal, content and electronic communications services provider shall insure the following that(a) performance of postal, content and electronic communications services meet or exceed levels of performance as set forth in these Regulations; and (b) customers are provided with information to enable them make informed decisions. Complianc e with electronic service provider obligations 6. In order to comply with regulation (4a), the electronic communications services provider shall- (a) establish measurement systems consistent with the framework proposed by the Authority in consultation with the stakeholders; and (b) provide quarterly returns of measurement results for all services to the Authority. PART III QUALITY OF SERVICES PARAMETERS Services related to these Regulatio ns 7. The quality of service parameters for the following services are prescribed under these Regulations(i) PSTN Services; (ii) Mobile telephone services; (iii) International telephone services; (iv) Internet services; (v) Postal services; (vi) Content services. Quality of service for PSTN 8. The licensee providing Public Switched Telephone Network services shall be required to meet targets on quality of services parameters as specified in the First Schedule to these Regulations. 6