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¢;Ê"k AfF @ Federal Negarit Gazette No. 82, 12th August, 2019 …....page 11574 2/ K[, p
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$vK“ Y .v In developing its Universal Access objectives, the Authority shall seek to ensure that Communications Services are accessible to the largest number of users possible, particularly in rural and remote areas of Ethiopia. 3/ It is hereby established a Universal Access Fund that shall be used to support universal access to Communications Service in Ethiopia. The amounts and sources of income for the Universal Access Fund and its manner of administration shall be determined by the Regulation to be issued by the Council of Ministers. 50. Consumer Protection %G]g
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'( ]> AG(uu 1/ The Authority shall have the power to issue such Directives in order to ensure that the interests of consumers of Communications Services are protected. 2/ %G]g N A>UC >UF A>UC (1)
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%GP"^ A  !" 'ÃP 'm d AGuu 2/ The Authority shall adopt such Directives issued as per Sub-Article (1) of this Article through stakeholder consultation pursuant to Articles 35-38 of this Proclamation. 3/ %G]g N A>UC >UF-A>UC (1) f$( ]> kQ?  E>†>³
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]-!@%" 9P CS (k„ 'm d AGuu 3/ Without limiting the authority contained in Sub-Article (1) of this Article, the Authority shall in particular require each Telecommunications Operator to establish a Code of Conduct that shall specify the rights of consumers, including the consumer’s right to lodge a complaint with the Telecommunications Operator or with the Authority. 4/ The Authority shall approve each Telecommunications Operator’s Code of Conduct by a written Decision that the Authority shall adopt through Stakeholder Consultation pursuant to Articles 35-38 of this Proclamation. 5/ %G]g %GP"^ A  !"
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d Q uu 5/ The Authority may require a Telecommunications Operator to make such changes to its Code of Conduct, as the Authority found Stakeholder Consultation, concludes are necessary in order to protect the interests of consumers. 1/ S F!> Ã q/. Ã N> EM il ilK N> PART EIGHT NATIONAL SECURITY AND ENFORCEMENT 51. National Security